❓My options do not show
Check the reasons why your options are not showing
#1: The app is not activated in your theme
If this is your first time using our app or you've just changed to a new theme, you need to activate the app in your theme first.
The app is activated if you see this screen in Theme Settings:
#2: The Options Set has not been applied to an appropriate product
An Option Set is a group of options that applies to specific products. After you create an Option Set, please choose a product to apply it on using Tag/ Type/ Vendor/ URL/ URL Handle/ All product.
If you have chosen more than 1 product/ group of products for this Option Set using the AND/OR button, kindly note that:
For 'AND', products must satisfy all Tag/Vendor/... to have the Option Set applied.
For 'OR', products that have either condition will have the Option Set applied.
You can find the Tag/ Vendor/ Type in the Product section of your Shopify Admin page.
#3: Your theme is not compatible with our app
#4: You used to have or are having other option apps running
Our code may be overwritten by other apps. No worries! Let our team help via in-app live chat or email: [email protected]
It's a FREE app with FREE integration and FREE customization! 🤩
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